Privacy Policy

The Vault Stock is committed to protecting your privacy when you visit thevaultstock.com and use our stock imagery memberships. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

Information you give us

• Account details: your name, email, password and payment information.
• Lead form responses from TikTok and other channels.
• Your communications with support, content submissions and affiliate enquiries.
• Business information provided for tax invoices or commercial licenses.

Information we collect automatically

• Usage patterns: pages viewed, time spent, downloads and how you interact with our content.
• Device details: IP address, browser type, operating system and device identifiers.
• Cookies and similar tracking technologies used to improve your experience.

How we use your information

We use your data to provide our services, process payments and deliver downloaded content; to communicate updates and promotions; to respond to your enquiries; to manage our affiliate program; to prevent fraud and comply with the law; and to understand and improve how our services are used.

How we share your information

We do not sell your personal information. We share data only with the service providers who help us run The Vault Stock, with photographers and artists where collaboration requires it, with affiliate partners for referral tracking, and where disclosure is legally required. Your information may also be transferred as part of a business sale or acquisition.

Your rights and choices

You can access and update your account information, cancel your membership at any time, unsubscribe from marketing communications, request deletion of your account, and obtain a copy of your data. Australian users are protected under the Privacy Act 1988 (Cth).

Content usage

Downloaded content is licensed according to your membership tier. Redistribution to third parties, commercial use without the appropriate license, and creating prints for sale are prohibited. Content created during an active membership may continue to be used after cancellation in line with our Terms & Licensing.

Data security

We implement reasonable security measures, including encryption, password protection, security audits and restricted access, to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Data retention

We retain your information for as long as necessary to provide our services and fulfil the purposes described in this policy, or longer where required by law.

Third-party links

Our site links to external platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

Children’s privacy

Our services are not intended for anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Updates are posted here with a revised effective date, and your continued use of our services means you accept the changes.

Contact

Questions about your privacy? Email us at info@thevaultstock.com.